{"id":3690,"date":"2020-06-14T23:08:01","date_gmt":"2020-06-14T23:08:01","guid":{"rendered":"https:\/\/caapmonteregie.ca\/rpa\/"},"modified":"2025-05-30T14:20:13","modified_gmt":"2025-05-30T14:20:13","slug":"rpa","status":"publish","type":"page","link":"https:\/\/caapmonteregie.ca\/en\/rpa\/","title":{"rendered":"Private seniors&#8217; residences"},"content":{"rendered":"<p>[et_pb_section fb_built=&#8221;1&#8243; fullwidth=&#8221;on&#8221; admin_label=&#8221;Hero Section&#8221; _builder_version=&#8221;4.16&#8243; global_colors_info=&#8221;{}&#8221;][et_pb_fullwidth_header background_overlay_color=&#8221;rgba(0,0,0,0)&#8221; content_max_width=&#8221;550px&#8221; _builder_version=&#8221;4.27.0&#8243; title_font=&#8221;Poppins|700||on|||||&#8221; title_text_color=&#8221;#edbb5f&#8221; title_font_size=&#8221;14px&#8221; title_letter_spacing=&#8221;2px&#8221; title_line_height=&#8221;1.8em&#8221; content_font=&#8221;source sans pro||||||||&#8221; subhead_font=&#8221;Source Sans Pro Regular|700||on|||||&#8221; subhead_font_size=&#8221;50px&#8221; subhead_letter_spacing=&#8221;1px&#8221; subhead_line_height=&#8221;1.1em&#8221; background_enable_color=&#8221;off&#8221; background_image=&#8221;https:\/\/caapmonteregie.ca\/wp-content\/uploads\/2020\/07\/background.png&#8221; custom_button_one=&#8221;on&#8221; button_one_text_size=&#8221;18px&#8221; button_one_bg_color=&#8221;#c41230&#8243; button_one_border_width=&#8221;1px&#8221; button_one_border_color=&#8221;rgba(255,255,255,0.3)&#8221; button_one_border_radius=&#8221;0px&#8221; button_one_letter_spacing=&#8221;1px&#8221; button_one_font=&#8221;Source Sans Pro Regular|600||on|||||&#8221; button_one_icon=&#8221;&#x24;||divi||400&#8243; button_one_icon_color=&#8221;#FFFFFF&#8221; button_one_custom_padding=&#8221;||||false|false&#8221; custom_button_two=&#8221;on&#8221; button_two_border_width=&#8221;1px&#8221; button_two_border_color=&#8221;rgba(255,255,255,0.3)&#8221; button_two_border_radius=&#8221;0px&#8221; button_two_letter_spacing=&#8221;1px&#8221; button_two_font=&#8221;Saira Extra Condensed|600||on|||||&#8221; button_two_icon=&#8221;&#x24;||divi||400&#8243; button_two_icon_color=&#8221;#edbb5f&#8221; module_alignment=&#8221;right&#8221; custom_margin=&#8221;|||&#8221; custom_padding=&#8221;120px||112px||false|false&#8221; custom_padding_tablet=&#8221;120px||70px||false|false&#8221; custom_padding_phone=&#8221;80px||40px||false|false&#8221; custom_padding_last_edited=&#8221;on|phone&#8221; content_font_size_tablet=&#8221;&#8221; content_font_size_phone=&#8221;&#8221; content_font_size_last_edited=&#8221;on|tablet&#8221; subhead_font_size_tablet=&#8221;40px&#8221; subhead_font_size_phone=&#8221;30px&#8221; subhead_font_size_last_edited=&#8221;on|phone&#8221; button_one_text_color_hover=&#8221;#edbb5f&#8221; button_two_text_color_hover=&#8221;#edbb5f&#8221; button_one_bg_color_hover=&#8221;rgba(0,0,0,0)&#8221; button_two_bg_color_hover=&#8221;rgba(0,0,0,0)&#8221; global_colors_info=&#8221;{}&#8221; button_one_text_size__hover_enabled=&#8221;off&#8221; button_two_text_size__hover_enabled=&#8221;off&#8221; button_one_text_color__hover_enabled=&#8221;off|hover&#8221; button_one_text_color__hover=&#8221;#c41230&#8243; button_two_text_color__hover_enabled=&#8221;on&#8221; button_two_text_color__hover=&#8221;#edbb5f&#8221; button_one_border_width__hover_enabled=&#8221;off&#8221; button_two_border_width__hover_enabled=&#8221;off&#8221; button_one_border_color__hover_enabled=&#8221;off&#8221; button_two_border_color__hover_enabled=&#8221;off&#8221; button_one_border_radius__hover_enabled=&#8221;off&#8221; button_two_border_radius__hover_enabled=&#8221;off&#8221; button_one_letter_spacing__hover_enabled=&#8221;off&#8221; button_two_letter_spacing__hover_enabled=&#8221;off&#8221; button_one_bg_color__hover_enabled=&#8221;on|desktop&#8221; button_one_bg_color__hover=&#8221;rgba(0,0,0,0)&#8221; button_two_bg_color__hover_enabled=&#8221;on&#8221; button_two_bg_color__hover=&#8221;rgba(0,0,0,0)&#8221;]<\/p>\n<p><span class=\"et_pb_fullwidth_header_subhead\"><\/span><\/p>\n<p><span class=\"et_pb_fullwidth_header_subhead\">Lease in a private seniors&#8217; residence (PSR)<\/span><\/p>\n<p><span class=\"et_pb_fullwidth_header_subhead\"><\/span><\/p>\n<p>[\/et_pb_fullwidth_header][\/et_pb_section][et_pb_section fb_built=&#8221;1&#8243; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; custom_padding=&#8221;45px||10px|||&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_row _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; min_height=&#8221;108px&#8221; custom_margin=&#8221;10px|auto||auto||&#8221; custom_padding=&#8221;7px||20px|||&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_text _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; text_font=&#8221;|700||on|||||&#8221; header_font=&#8221;|700|||||||&#8221; header_2_font=&#8221;|700||on|||||&#8221; header_2_line_height=&#8221;1.3em&#8221; custom_margin=&#8221;-10px|||||&#8221; custom_padding=&#8221;||0px|||&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h2 class=\"p1\" style=\"text-align: center;\"><span class=\"s1\">Our mission is to support PSR tenants, their families and <\/span><span class=\"s2\">their families and loved ones in resolving <\/span><span class=\"s3\">to resolve disputes and disagreements <\/span><span class=\"s2\">with their landlords. <\/span> <\/h2>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=&#8221;1&#8243; admin_label=&#8221;Feature &#8211; Image Left&#8221; _builder_version=&#8221;4.16&#8243; custom_margin=&#8221;|||&#8221; custom_padding=&#8221;0px|0px|17px|0px||&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_row column_structure=&#8221;1_2,1_2&#8243; use_custom_gutter=&#8221;on&#8221; gutter_width=&#8221;4&#8243; make_equal=&#8221;on&#8221; _builder_version=&#8221;4.16&#8243; custom_margin=&#8221;-8px|auto||auto||&#8221; custom_padding=&#8221;7px|||||&#8221; animation_style=&#8221;fade&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;1_2&#8243; _builder_version=&#8221;4.16&#8243; background_color=&#8221;#e9eaed&#8221; custom_padding=&#8221;|||&#8221; global_colors_info=&#8221;{}&#8221; custom_padding__hover=&#8221;|||&#8221;][et_pb_image src=&#8221;https:\/\/caapmonteregie.ca\/wp-content\/uploads\/2020\/09\/CAAP-Photo-officielle-Miryam-Noiseux.jpg.png&#8221; title_text=&#8221;CAAP Official photo Miryam Noiseux.jpg&#8221; align_tablet=&#8221;center&#8221; align_phone=&#8221;&#8221; align_last_edited=&#8221;on|desktop&#8221; _builder_version=&#8221;4.16&#8243; custom_margin=&#8221;||14px|||&#8221; animation_style=&#8221;fade&#8221; global_colors_info=&#8221;{}&#8221;][\/et_pb_image][et_pb_text _builder_version=&#8221;4.24.0&#8243; text_font=&#8221;||||||||&#8221; text_line_height=&#8221;1em&#8221; header_font=&#8221;||||||||&#8221; header_2_font=&#8221;Source Sans Pro Regular|700|||||||&#8221; header_2_text_color=&#8221;#FFFFFF&#8221; header_2_letter_spacing=&#8221;1px&#8221; header_3_font=&#8221;Poppins|700||on|||||&#8221; header_3_text_color=&#8221;#edbb5f&#8221; header_3_font_size=&#8221;14px&#8221; header_3_letter_spacing=&#8221;1px&#8221; header_3_line_height=&#8221;2em&#8221; min_height=&#8221;19px&#8221; custom_margin=&#8221;-79px||||false|false&#8221; custom_margin_tablet=&#8221;-80px||||false|false&#8221; custom_margin_phone=&#8221;-70px||||false|false&#8221; custom_margin_last_edited=&#8221;on|phone&#8221; custom_padding=&#8221;0px||0px|20px|false|false&#8221; hover_transition_duration=&#8221;0ms&#8221; header_2_font_size_tablet=&#8221;22px&#8221; header_2_font_size_phone=&#8221;18px&#8221; header_2_font_size_last_edited=&#8221;on|tablet&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h2>CAAP on the lease<\/h2>\n<p>[\/et_pb_text][et_pb_text content_last_edited=&#8221;off|desktop&#8221; _builder_version=&#8221;4.27.4&#8243; text_font=&#8221;Source Sans Pro Regular||||||||&#8221; text_font_size=&#8221;16px&#8221; text_line_height=&#8221;1.3em&#8221; ul_font=&#8221;Source Sans Pro||||||||&#8221; ul_font_size=&#8221;17px&#8221; header_line_height=&#8221;1.3em&#8221; max_width=&#8221;550px&#8221; min_height=&#8221;471px&#8221; custom_margin=&#8221;56px||10px||false|false&#8221; custom_padding=&#8221;5px|41px||27px|false|false&#8221; custom_padding_tablet=&#8221;|15px||15px|false|false&#8221; custom_padding_phone=&#8221;&#8221; custom_padding_last_edited=&#8221;on|tablet&#8221; hover_enabled=&#8221;0&#8243; global_colors_info=&#8221;{}&#8221; sticky_enabled=&#8221;0&#8243;]<\/p>\n<h3>As an PSR tenant, you have rights to uphold and obligations to fulfill.<\/h3>\n<h3>Your RIGHTS as a tenant :<\/h3>\n<ul>\n<li>Living in your home and enforcing your right to&nbsp;stay.<\/li>\n<li>Refuse a rent increase deemed unreasonable.<\/li>\n<li>Be treated with respect, dignity and&nbsp;courtesy.<\/li>\n<li>Enjoy the freedom of your accommodation and common&nbsp;areas.<\/li>\n<li>Benefit from a well-maintained and repaired home, if&nbsp;necessary.<\/li>\n<li>Living in an environment that ensures your health and&nbsp;safety.<\/li>\n<li>Receive the care and services included in your&nbsp;lease.<\/li>\n<\/ul>\n<h3>You also have OBLIGATIONS:<\/h3>\n<ul>\n<li>Pay your monthly rent, including the amount for services included in the&nbsp;lease.<\/li>\n<li>Notify the owner of any defects or substantial deterioration of the&nbsp;unit.<\/li>\n<li>Return the property to its original condition at the end of the lease, with the exception of normal wear and tear.<\/li>\n<\/ul>\n<p>[\/et_pb_text][\/et_pb_column][et_pb_column type=&#8221;1_2&#8243; _builder_version=&#8221;4.16&#8243; background_color=&#8221;#e9eaed&#8221; custom_padding=&#8221;||||false|false&#8221; global_colors_info=&#8221;{}&#8221; custom_padding__hover=&#8221;|||&#8221;][et_pb_image src=&#8221;https:\/\/caapmonteregie.ca\/wp-content\/uploads\/2020\/09\/CAAP-Communique-annonce-nomination.png&#8221; title_text=&#8221;CAAP &#8211; Announcement of appointment&#8221; align_tablet=&#8221;center&#8221; align_phone=&#8221;&#8221; align_last_edited=&#8221;on|desktop&#8221; _builder_version=&#8221;4.16&#8243; custom_margin=&#8221;||14px|||&#8221; animation_style=&#8221;fade&#8221; global_colors_info=&#8221;{}&#8221;][\/et_pb_image][et_pb_text _builder_version=&#8221;4.16&#8243; text_font=&#8221;||||||||&#8221; text_line_height=&#8221;1em&#8221; header_font=&#8221;||||||||&#8221; header_2_font=&#8221;Source Sans Pro Regular|700|||||||&#8221; header_2_text_color=&#8221;#FFFFFF&#8221; header_2_letter_spacing=&#8221;1px&#8221; header_3_font=&#8221;Poppins|700||on|||||&#8221; header_3_text_color=&#8221;#edbb5f&#8221; header_3_font_size=&#8221;14px&#8221; header_3_letter_spacing=&#8221;1px&#8221; header_3_line_height=&#8221;2em&#8221; custom_margin=&#8221;-90px||||false|false&#8221; custom_margin_tablet=&#8221;-80px||||false|false&#8221; custom_margin_phone=&#8221;||||false|false&#8221; custom_margin_last_edited=&#8221;on|phone&#8221; custom_padding=&#8221;|||20px|false|false&#8221; hover_transition_duration=&#8221;0ms&#8221; header_2_font_size_tablet=&#8221;22px&#8221; header_2_font_size_phone=&#8221;18px&#8221; header_2_font_size_last_edited=&#8221;on|tablet&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h2>CAAP services for private seniors&#8217; residences<\/h2>\n<p>[\/et_pb_text][et_pb_text _builder_version=&#8221;4.27.4&#8243; text_font=&#8221;Source Sans Pro Regular||||||||&#8221; text_font_size=&#8221;16px&#8221; text_line_height=&#8221;1.4em&#8221; ul_font=&#8221;Source Sans Pro||||||||&#8221; ul_font_size=&#8221;17px&#8221; header_line_height=&#8221;1.3em&#8221; max_width=&#8221;550px&#8221; min_height=&#8221;474px&#8221; custom_margin=&#8221;12px||10px||false|false&#8221; custom_padding=&#8221;3px|41px||27px|false|false&#8221; custom_padding_tablet=&#8221;|15px||15px|false|false&#8221; custom_padding_phone=&#8221;&#8221; custom_padding_last_edited=&#8221;on|tablet&#8221; hover_enabled=&#8221;0&#8243; global_colors_info=&#8221;{}&#8221; sticky_enabled=&#8221;0&#8243;]<\/p>\n<h3>Do you or a loved one have a problem in a private seniors&#8217; residence?<\/h3>\n<h3>We can support and assist you:<\/h3>\n<ul>\n<li>In the exercise and respect of your rights.<\/li>\n<li>Preparing to meet with your PSR manager to reach an\u00a0agreement.<\/li>\n<li>In the various possible steps before the Tribunal administratif du logement.<\/li>\n<\/ul>\n<p>CAAP Mont\u00e9r\u00e9gie can also <strong>help<\/strong> seniors in difficult discussions or relationships with landlords.<\/p>\n<p>An important aspect of this component is to inform the general public who, in one way or another, come into contact with seniors who may need information relevant to their well-being in residence.<\/p>\n<h3>For further information, please contact us:<\/h3>\n<p>Tel.: 450 347-0670, ext. 108<br \/>Tel.: 1 800 263-0670, ext. 108 (toll-free)<\/p>\n<p>&nbsp;<\/p>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=&#8221;1&#8243; admin_label=&#8221;Pricing&#8221; _builder_version=&#8221;4.16&#8243; background_enable_color=&#8221;off&#8221; background_image=&#8221;https:\/\/caapmonteregie.ca\/wp-content\/uploads\/2020\/07\/red-bg.png&#8221; custom_padding=&#8221;38px|0px|6px|0px||&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_row _builder_version=&#8221;4.16&#8243; custom_padding=&#8221;0px||7px|||&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.16&#8243; global_colors_info=&#8221;{}&#8221;][et_pb_text _builder_version=&#8221;4.16&#8243; text_font=&#8221;||||||||&#8221; text_text_color=&#8221;#FFFFFF&#8221; text_font_size=&#8221;26px&#8221; text_line_height=&#8221;0.3em&#8221; header_font=&#8221;||||||||&#8221; header_2_font=&#8221;Source Sans Pro Regular|700||on|||||&#8221; header_2_text_color=&#8221;#FFFFFF&#8221; header_2_font_size=&#8221;38px&#8221; header_2_letter_spacing=&#8221;1px&#8221; header_2_line_height=&#8221;0.8em&#8221; header_3_font=&#8221;Source Sans Pro Regular|700||on|||||&#8221; header_3_text_color=&#8221;#FFFFFF&#8221; header_3_font_size=&#8221;26px&#8221; header_3_letter_spacing=&#8221;1px&#8221; header_3_line_height=&#8221;1.5em&#8221; text_orientation=&#8221;center&#8221; max_width=&#8221;550px&#8221; module_alignment=&#8221;center&#8221; custom_padding=&#8221;15px||23px||false|false&#8221; header_2_font_size_tablet=&#8221;32px&#8221; header_2_font_size_phone=&#8221;26px&#8221; header_2_font_size_last_edited=&#8221;on|tablet&#8221; header_2_line_height_tablet=&#8221;&#8221; header_2_line_height_phone=&#8221;1.2em&#8221; header_2_line_height_last_edited=&#8221;on|phone&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h2>Contact us<\/h2>\n<h3>1 800 263-0670<\/h3>\n<p>&nbsp;<\/p>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=&#8221;1&#8243; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; custom_margin=&#8221;-16px|||||&#8221; custom_padding=&#8221;18px||3px|||&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_row custom_padding_last_edited=&#8221;off|desktop&#8221; _builder_version=&#8221;4.24.0&#8243; _module_preset=&#8221;default&#8221; custom_padding=&#8221;0px||0px||true|false&#8221; custom_padding_tablet=&#8221;0px||0px||true|false&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_text _builder_version=&#8221;4.24.0&#8243; text_font=&#8221;||||||||&#8221; header_font=&#8221;||||||||&#8221; header_2_font=&#8221;Source Sans Pro Regular|700||on|||||&#8221; header_2_text_color=&#8221;#000000&#8243; header_2_font_size=&#8221;38px&#8221; header_2_letter_spacing=&#8221;1px&#8221; header_2_line_height=&#8221;1.4em&#8221; header_3_font=&#8221;Poppins|700||on|||||&#8221; header_3_text_color=&#8221;#edbb5f&#8221; header_3_font_size=&#8221;14px&#8221; header_3_letter_spacing=&#8221;1px&#8221; header_3_line_height=&#8221;2em&#8221; background_layout=&#8221;dark&#8221; max_width=&#8221;550px&#8221; custom_margin=&#8221;28px|-61px|||false|false&#8221; custom_padding=&#8221;|0px||||&#8221; header_2_font_size_tablet=&#8221;28px&#8221; header_2_font_size_phone=&#8221;24px&#8221; header_2_font_size_last_edited=&#8221;on|phone&#8221; locked=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h2 style=\"text-align: left;\">useful information<\/h2>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; custom_padding=&#8221;14px|||||&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; link_option_url_new_window=&#8221;on&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_text ul_item_indent=&#8221;17px&#8221; _builder_version=&#8221;4.27.4&#8243; text_font=&#8221;Source Sans Pro Regular||||||||&#8221; text_text_color=&#8221;#000000&#8243; text_font_size=&#8221;16px&#8221; text_letter_spacing=&#8221;1px&#8221; link_font=&#8221;||||on||||&#8221; link_text_color=&#8221;#000000&#8243; ul_font=&#8221;|300|||||||&#8221; ul_line_height=&#8221;1.6em&#8221; background_layout=&#8221;dark&#8221; custom_margin=&#8221;|-73px||||&#8221; custom_padding=&#8221;|0px||||&#8221; link_option_url=&#8221;https:\/\/www.tal.gouv.qc.ca\/en\/being-a-lessee\/elders&#8221; link_option_url_new_window=&#8221;on&#8221; hover_enabled=&#8221;0&#8243; text_font_size_tablet=&#8221;15px&#8221; text_font_size_phone=&#8221;&#8221; text_font_size_last_edited=&#8221;on|tablet&#8221; locked=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221; sticky_enabled=&#8221;0&#8243;]<\/p>\n<p>The <a href=\"https:\/\/www.tal.gouv.qc.ca\/en\/being-a-lessee\/elders\" target=\"_blank\" rel=\"noopener\">Tribunal administratif du logement\u2019<\/a>s website contains legal information and forms for everything to do with your lease in a private seniors\u2019 residence.<\/p>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=&#8221;1&#8243; _builder_version=&#8221;4.16&#8243; background_color=&#8221;#FFFFFF&#8221; custom_padding=&#8221;8px|||||&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_row _builder_version=&#8221;4.16&#8243; custom_padding=&#8221;9px|||||&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.16&#8243; global_colors_info=&#8221;{}&#8221;][et_pb_text _builder_version=&#8221;4.27.4&#8243; text_font=&#8221;|||on|||||&#8221; header_font=&#8221;||||||||&#8221; header_2_font=&#8221;Source Sans Pro Regular|700|||||||&#8221; header_2_text_align=&#8221;left&#8221; header_2_text_color=&#8221;#000000&#8243; header_2_font_size=&#8221;38px&#8221; header_2_letter_spacing=&#8221;1px&#8221; header_2_line_height=&#8221;1.4em&#8221; header_3_font=&#8221;Poppins|700||on|||||&#8221; header_3_text_color=&#8221;#edbb5f&#8221; header_3_font_size=&#8221;14px&#8221; header_3_letter_spacing=&#8221;1px&#8221; header_3_line_height=&#8221;2em&#8221; text_orientation=&#8221;center&#8221; background_layout=&#8221;dark&#8221; module_alignment=&#8221;center&#8221; header_2_font_size_tablet=&#8221;32px&#8221; header_2_font_size_phone=&#8221;23px&#8221; header_2_font_size_last_edited=&#8221;on|phone&#8221; locked=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h2>Frequently asked questions<\/h2>\n<p>[\/et_pb_text][et_pb_accordion open_toggle_background_color=&#8221;#f2f2f4&#8243; closed_toggle_background_color=&#8221;#f2f2f4&#8243; icon_color=&#8221;#c41230&#8243; use_icon_font_size=&#8221;on&#8221; icon_font_size=&#8221;21px&#8221; _builder_version=&#8221;4.27.4&#8243; toggle_text_color=&#8221;#000000&#8243; toggle_font=&#8221;Source Sans Pro Regular|600|||||||&#8221; body_font=&#8221;Source Sans Pro Regular||||||||&#8221; body_font_size=&#8221;16px&#8221; hover_enabled=&#8221;0&#8243; body_font_tablet=&#8221;&#8221; body_font_phone=&#8221;&#8221; body_font_last_edited=&#8221;on|desktop&#8221; body_font_size_tablet=&#8221;&#8221; body_font_size_phone=&#8221;&#8221; body_font_size_last_edited=&#8221;on|phone&#8221; global_colors_info=&#8221;{}&#8221; sticky_enabled=&#8221;0&#8243;][et_pb_accordion_item title=&#8221;I got a $50 raise, can they give me that much more?&#8221; _builder_version=&#8221;4.16&#8243; global_colors_info=&#8221;{}&#8221; open=&#8221;off&#8221;]<\/p>\n<p style=\"text-align: justify;\">Calculating the rent increase can be a little complicated and depends on a number of factors. However, the tenant always has the option of refusing, in which case the landlord can ask the Tribunal administratif du logement to set the rent.<\/p>\n<p>[\/et_pb_accordion_item][et_pb_accordion_item title=&#8221;How can I respond to the proposal to change the terms of the lease?&#8221; open=&#8221;off&#8221; _builder_version=&#8221;4.27.4&#8243; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p style=\"text-align: justify;\">Within one month of receiving notice of the change from the landlord, you may notify the landlord in writing :<\/p>\n<ul>\n<li style=\"text-align: justify;\">Or you <strong>don&#8217;t renew the lease<\/strong>. In this case, you will have to move out at the end of the lease. <\/li>\n<li style=\"text-align: justify;\">Or you <strong>accept the changes<\/strong>. The lease will then be renewed under the new conditions. <\/li>\n<li style=\"text-align: justify;\">Or you <strong>refuse the proposed changes<\/strong>. The lease will then be renewed, but the landlord can apply to the <span>Tribunal administratif du logement (<\/span>TAL) to set the rent. <\/li>\n<\/ul>\n<p>[\/et_pb_accordion_item][et_pb_accordion_item title=&#8221;Can I cancel my residential lease with three months\u2019 notice?&#8221; _builder_version=&#8221;4.27.4&#8243; hover_enabled=&#8221;0&#8243; global_colors_info=&#8221;{}&#8221; open=&#8221;off&#8221; sticky_enabled=&#8221;0&#8243;]<\/p>\n<p>Not unless there is an agreement with the landlord or a clause in the lease that allows it. The only way to get rid of a lease is to sublet it, or to assign it to someone who will accept the same conditions and services included in the lease.<\/p>\n<p>[\/et_pb_accordion_item][et_pb_accordion_item title=&#8221;The owner of the residence refuses to allow me to install window air conditioning. Does he have the right?&#8221; _builder_version=&#8221;4.16&#8243; global_colors_info=&#8221;{}&#8221; open=&#8221;off&#8221;]<\/p>\n<p>No, not if it&#8217;s not specified in the lease. In hot weather, it&#8217;s important to be able to cool off, especially if you&#8217;re a senior. On the other hand, if window air conditioners are prohibited under the lease, you&#8217;ll need to find another type of air conditioner that is acceptable to the landlord.<\/p>\n<p>[\/et_pb_accordion_item][et_pb_accordion_item title=&#8221;The owner of my residence tells me that if I don\u2019t respect the rules attached to the lease&#8230; he will evict me. Is this possible?&#8221; _builder_version=&#8221;4.27.4&#8243; hover_enabled=&#8221;0&#8243; global_colors_info=&#8221;{}&#8221; open=&#8221;on&#8221; sticky_enabled=&#8221;0&#8243;]<\/p>\n<p>No. Only the <a href=\"https:\/\/www.tal.gouv.qc.ca\/\"> Tribunal administratif du logement <\/a>can issue an eviction order.<\/p>\n<p>[\/et_pb_accordion_item][et_pb_accordion_item title=&#8221;Can a landlord increase a lease service fee during the year?&#8221; _builder_version=&#8221;4.27.4&#8243; global_colors_info=&#8221;{}&#8221; open=&#8221;off&#8221;]<\/p>\n<p>A landlord cannot increase the fees for services included in the lease during the year. Like rent, service price increases must be included in the rent increase notice. At each lease renewal, the owner must also provide a schedule of new rates for all services offered by the residence. On the other hand, the owner can offer a service starting at any time of the year, depending on residents&#8217; needs.<\/p>\n<p>[\/et_pb_accordion_item][et_pb_accordion_item title=&#8221;Does the Tribunal administratif du logement have jurisdiction to rule on service increases?&#8221; _builder_version=&#8221;4.16&#8243; global_colors_info=&#8221;{}&#8221; open=&#8221;off&#8221;]<\/p>\n<p>Yes. The Tribunal administratif du logement has the authority to set the amount of rent increase including all services included in the lease.<\/p>\n<p>[\/et_pb_accordion_item][\/et_pb_accordion][\/et_pb_column][\/et_pb_row][\/et_pb_section]<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Lease in a private seniors&#8217; residence (PSR) Our mission is to support PSR tenants, their families and their families and loved ones in resolving to resolve disputes and disagreements with their landlords. CAAP on the leaseAs an PSR tenant, you have rights to uphold and obligations to fulfill. Your RIGHTS as a tenant : Living [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_et_pb_use_builder":"on","_et_pb_old_content":"","_et_gb_content_width":"","footnotes":""},"class_list":["post-3690","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/caapmonteregie.ca\/en\/wp-json\/wp\/v2\/pages\/3690","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/caapmonteregie.ca\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/caapmonteregie.ca\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/caapmonteregie.ca\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/caapmonteregie.ca\/en\/wp-json\/wp\/v2\/comments?post=3690"}],"version-history":[{"count":5,"href":"https:\/\/caapmonteregie.ca\/en\/wp-json\/wp\/v2\/pages\/3690\/revisions"}],"predecessor-version":[{"id":7671,"href":"https:\/\/caapmonteregie.ca\/en\/wp-json\/wp\/v2\/pages\/3690\/revisions\/7671"}],"wp:attachment":[{"href":"https:\/\/caapmonteregie.ca\/en\/wp-json\/wp\/v2\/media?parent=3690"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}