{"id":3727,"date":"2020-06-14T23:09:42","date_gmt":"2020-06-14T23:09:42","guid":{"rendered":"https:\/\/caapmonteregie.ca\/a-propos\/"},"modified":"2025-11-04T20:17:19","modified_gmt":"2025-11-04T20:17:19","slug":"about","status":"publish","type":"page","link":"https:\/\/caapmonteregie.ca\/en\/about\/","title":{"rendered":"About us"},"content":{"rendered":"<p>[et_pb_section fb_built=&#8221;1&#8243; fullwidth=&#8221;on&#8221; admin_label=&#8221;Hero Section&#8221; _builder_version=&#8221;4.16&#8243; global_colors_info=&#8221;{}&#8221;][et_pb_fullwidth_header background_overlay_color=&#8221;rgba(0,0,0,0)&#8221; content_max_width=&#8221;550px&#8221; _builder_version=&#8221;4.16&#8243; title_font=&#8221;Poppins|700||on|||||&#8221; title_text_color=&#8221;#edbb5f&#8221; title_font_size=&#8221;14px&#8221; title_letter_spacing=&#8221;2px&#8221; title_line_height=&#8221;1.8em&#8221; content_font=&#8221;source sans pro||||||||&#8221; subhead_font=&#8221;Source Sans Pro Regular|700||on|||||&#8221; subhead_font_size=&#8221;50px&#8221; subhead_letter_spacing=&#8221;1px&#8221; subhead_line_height=&#8221;1.1em&#8221; background_enable_color=&#8221;off&#8221; background_image=&#8221;https:\/\/caapmonteregie.ca\/wp-content\/uploads\/2020\/07\/background.png&#8221; custom_button_one=&#8221;on&#8221; button_one_text_size=&#8221;18px&#8221; button_one_bg_color=&#8221;#c41230&#8243; button_one_border_width=&#8221;1px&#8221; button_one_border_color=&#8221;rgba(255,255,255,0.3)&#8221; button_one_border_radius=&#8221;0px&#8221; button_one_letter_spacing=&#8221;1px&#8221; button_one_font=&#8221;Source Sans Pro Regular|600||on|||||&#8221; button_one_icon=&#8221;&#x24;||divi||400&#8243; button_one_icon_color=&#8221;#FFFFFF&#8221; button_one_custom_padding=&#8221;||||false|false&#8221; custom_button_two=&#8221;on&#8221; button_two_border_width=&#8221;1px&#8221; button_two_border_color=&#8221;rgba(255,255,255,0.3)&#8221; button_two_border_radius=&#8221;0px&#8221; button_two_letter_spacing=&#8221;1px&#8221; button_two_font=&#8221;Saira Extra Condensed|600||on|||||&#8221; button_two_icon=&#8221;&#x24;||divi||400&#8243; button_two_icon_color=&#8221;#edbb5f&#8221; module_alignment=&#8221;right&#8221; custom_margin=&#8221;|||&#8221; custom_padding=&#8221;120px||112px||false|false&#8221; custom_padding_tablet=&#8221;120px||70px||false|false&#8221; custom_padding_phone=&#8221;80px||40px||false|false&#8221; custom_padding_last_edited=&#8221;on|phone&#8221; content_font_size_tablet=&#8221;&#8221; content_font_size_phone=&#8221;&#8221; content_font_size_last_edited=&#8221;on|tablet&#8221; subhead_font_size_tablet=&#8221;40px&#8221; subhead_font_size_phone=&#8221;30px&#8221; subhead_font_size_last_edited=&#8221;on|phone&#8221; button_one_text_color_hover=&#8221;#edbb5f&#8221; button_two_text_color_hover=&#8221;#edbb5f&#8221; button_one_bg_color_hover=&#8221;rgba(0,0,0,0)&#8221; button_two_bg_color_hover=&#8221;rgba(0,0,0,0)&#8221; global_colors_info=&#8221;{}&#8221; button_one_text_size__hover_enabled=&#8221;off&#8221; button_two_text_size__hover_enabled=&#8221;off&#8221; button_one_text_color__hover_enabled=&#8221;off|hover&#8221; button_one_text_color__hover=&#8221;#c41230&#8243; button_two_text_color__hover_enabled=&#8221;on&#8221; button_two_text_color__hover=&#8221;#edbb5f&#8221; button_one_border_width__hover_enabled=&#8221;off&#8221; button_two_border_width__hover_enabled=&#8221;off&#8221; button_one_border_color__hover_enabled=&#8221;off&#8221; button_two_border_color__hover_enabled=&#8221;off&#8221; button_one_border_radius__hover_enabled=&#8221;off&#8221; button_two_border_radius__hover_enabled=&#8221;off&#8221; button_one_letter_spacing__hover_enabled=&#8221;off&#8221; button_two_letter_spacing__hover_enabled=&#8221;off&#8221; button_one_bg_color__hover_enabled=&#8221;on|desktop&#8221; button_one_bg_color__hover=&#8221;rgba(0,0,0,0)&#8221; button_two_bg_color__hover_enabled=&#8221;on&#8221; button_two_bg_color__hover=&#8221;rgba(0,0,0,0)&#8221;]<span class=\"et_pb_fullwidth_header_subhead\">About us<\/span>[\/et_pb_fullwidth_header][\/et_pb_section][et_pb_section fb_built=&#8221;1&#8243; _builder_version=&#8221;4.16&#8243; background_image=&#8221;https:\/\/caapmonteregie.ca\/wp-content\/uploads\/2020\/07\/ocean-demo-import-1.0.7.zip.png&#8221; background_size=&#8221;initial&#8221; background_position=&#8221;center_right&#8221; custom_padding=&#8221;8px||5px|||&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_row column_structure=&#8221;1_2,1_2&#8243; _builder_version=&#8221;4.16&#8243; min_height=&#8221;239.4px&#8221; custom_margin=&#8221;36px|auto||auto||&#8221; custom_padding=&#8221;34px||33px|||&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;1_2&#8243; _builder_version=&#8221;4.16&#8243; global_colors_info=&#8221;{}&#8221;][et_pb_text _builder_version=&#8221;4.27.4&#8243; text_font=&#8221;Source Sans Pro Regular|700|||||||&#8221; text_text_color=&#8221;#8aa6af&#8221; text_font_size=&#8221;36px&#8221; text_line_height=&#8221;1.2em&#8221; max_width=&#8221;522px&#8221; min_height=&#8221;92.4px&#8221; custom_margin=&#8221;1px|||||&#8221; custom_padding=&#8221;0px||||false|false&#8221; custom_padding_tablet=&#8221;20px||||false|false&#8221; custom_padding_phone=&#8221;&#8221; custom_padding_last_edited=&#8221;on|tablet&#8221; text_font_size_tablet=&#8221;28px&#8221; text_font_size_phone=&#8221;24px&#8221; text_font_size_last_edited=&#8221;on|phone&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p class=\"p1\"><span class=\"s1\"><i>You&#8217;re not alone, <\/i><\/span><span class=\"s2\"><i>we&#8217;re here to help!<\/i><\/span><\/p>\n<p>[\/et_pb_text][et_pb_text ul_item_indent=&#8221;17px&#8221; _builder_version=&#8221;4.27.4&#8243; text_font=&#8221;Source Sans Pro Regular||||||||&#8221; text_text_color=&#8221;#000000&#8243; text_font_size=&#8221;16px&#8221; text_letter_spacing=&#8221;1px&#8221; link_font=&#8221;||||on||||&#8221; link_text_color=&#8221;#000000&#8243; ul_font=&#8221;|300|||||||&#8221; ul_line_height=&#8221;1.6em&#8221; max_width=&#8221;550px&#8221; min_height=&#8221;111.4px&#8221; locked=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p><span class=\"s2\" style=\"font-size: medium;\">Our team of professionals is attentive and empathetic. They have the expertise to support you every step of the way, while respecting your choices. <\/span><\/p>\n<p>[\/et_pb_text][\/et_pb_column][et_pb_column type=&#8221;1_2&#8243; _builder_version=&#8221;4.16&#8243; global_colors_info=&#8221;{}&#8221;][et_pb_text _builder_version=&#8221;4.27.4&#8243; text_font=&#8221;Source Sans Pro Regular||||||||&#8221; text_font_size=&#8221;16px&#8221; text_letter_spacing=&#8221;1px&#8221; link_font=&#8221;Source Sans Pro Regular|300|||||||&#8221; link_text_color=&#8221;#c41230&#8243; header_3_line_height=&#8221;1.2em&#8221; custom_margin=&#8221;18px|||||&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h3 class=\"p1\">To inform you of your rights regarding leases and complaints concerning health and social services.<\/h3>\n<h3 class=\"p1\"><span class=\"s1\">To help you <\/span><span class=\"s2\">reporting an act of abuse as a victim or witness.<\/span><\/h3>\n<ul><\/ul>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=&#8221;1&#8243; admin_label=&#8221;Quote&#8221; _builder_version=&#8221;4.27.4&#8243; use_background_color_gradient=&#8221;on&#8221; background_color_gradient_stops=&#8221;rgba(238,143,89,0.46) 54%|rgba(0,0,0,0) 99%&#8221; background_color_gradient_overlays_image=&#8221;on&#8221; background_color_gradient_start=&#8221;rgba(238,143,89,0.46)&#8221; background_color_gradient_start_position=&#8221;54%&#8221; background_color_gradient_end=&#8221;rgba(0,0,0,0)&#8221; background_color_gradient_end_position=&#8221;99%&#8221; background_image=&#8221;https:\/\/caapmonteregie.ca\/wp-content\/uploads\/2025\/03\/caapmonteregie-soutien.jpg&#8221; background_blend=&#8221;multiply&#8221; min_height=&#8221;725px&#8221; custom_margin=&#8221;|||&#8221; custom_padding=&#8221;0px|0px|308px|0px||&#8221; box_shadow_style=&#8221;preset7&#8243; box_shadow_horizontal=&#8221;0px&#8221; box_shadow_vertical=&#8221;100px&#8221; box_shadow_color=&#8221;#FFFFFF&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_row column_structure=&#8221;1_2,1_4,1_4&#8243; _builder_version=&#8221;4.16&#8243; custom_padding=&#8221;0px|0px|27px|0px&#8221; animation_style=&#8221;slide&#8221; animation_direction=&#8221;bottom&#8221; animation_intensity_slide=&#8221;10%&#8221; animation_starting_opacity=&#8221;100%&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;1_2&#8243; _builder_version=&#8221;4.16&#8243; background_color=&#8221;#f2f2f4&#8243; custom_padding=&#8221;4%|5%|3%|5%&#8221; global_colors_info=&#8221;{}&#8221; custom_padding__hover=&#8221;|||&#8221;][et_pb_text _builder_version=&#8221;4.25.2&#8243; text_font=&#8221;||||||||&#8221; header_font=&#8221;||||||||&#8221; header_2_font=&#8221;Source Sans Pro Regular|700||on|||||&#8221; header_2_font_size=&#8221;38px&#8221; header_2_letter_spacing=&#8221;1px&#8221; header_2_line_height=&#8221;1.1em&#8221; header_3_font=&#8221;Poppins|700||on|||||&#8221; header_3_text_color=&#8221;#edbb5f&#8221; header_3_font_size=&#8221;14px&#8221; header_3_letter_spacing=&#8221;1px&#8221; header_3_line_height=&#8221;2em&#8221; max_width=&#8221;550px&#8221; header_2_font_size_tablet=&#8221;32px&#8221; header_2_font_size_phone=&#8221;27px&#8221; header_2_font_size_last_edited=&#8221;on|phone&#8221; locked=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h2>CAAP&nbsp;Mont\u00e9r\u00e9gie approach<\/h2>\n<p>[\/et_pb_text][et_pb_text ul_item_indent=&#8221;17px&#8221; _builder_version=&#8221;4.27.4&#8243; text_font=&#8221;|700|||||||&#8221; text_text_color=&#8221;#000000&#8243; text_font_size=&#8221;16px&#8221; text_letter_spacing=&#8221;1px&#8221; link_font=&#8221;||||on||||&#8221; link_text_color=&#8221;#000000&#8243; ul_font=&#8221;Source Sans Pro Regular|300|||||||&#8221; ul_line_height=&#8221;1.6em&#8221; background_layout=&#8221;dark&#8221; max_width=&#8221;550px&#8221; custom_margin=&#8221;-15px|||||&#8221; locked=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<ul>\n<li style=\"text-align: left;\">Accessible, confidential, professional and free of charge;<\/li>\n<li style=\"text-align: left;\">Openness and respect for your decisions to find solutions that work for you;<\/li>\n<li style=\"text-align: left;\">Consideration for people, their autonomy and their skills;<\/li>\n<li style=\"text-align: left;\">A conciliatory approach for greater efficiency, respecting the roles and responsibilities of the players and resources involved.<\/li>\n<\/ul>\n<p>[\/et_pb_text][\/et_pb_column][et_pb_column type=&#8221;1_4&#8243; _builder_version=&#8221;4.16&#8243; custom_padding=&#8221;|||&#8221; global_colors_info=&#8221;{}&#8221; custom_padding__hover=&#8221;|||&#8221;][\/et_pb_column][et_pb_column type=&#8221;1_4&#8243; _builder_version=&#8221;4.16&#8243; custom_padding=&#8221;|||&#8221; global_colors_info=&#8221;{}&#8221; custom_padding__hover=&#8221;|||&#8221;][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=&#8221;1&#8243; specialty=&#8221;on&#8221; admin_label=&#8221;Services&#8221; _builder_version=&#8221;4.16&#8243; background_color=&#8221;#FFFFFF&#8221; background_enable_image=&#8221;off&#8221; min_height=&#8221;396.1px&#8221; custom_margin=&#8221;19px|||||&#8221; custom_padding=&#8221;24px||8px|||&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;1_2&#8243; _builder_version=&#8221;4.16&#8243; custom_padding=&#8221;|||&#8221; global_colors_info=&#8221;{}&#8221; custom_padding__hover=&#8221;|||&#8221;][et_pb_text _builder_version=&#8221;4.27.4&#8243; text_font=&#8221;||||||||&#8221; header_font=&#8221;||||||||&#8221; header_2_font=&#8221;Source Sans Pro Regular|700||on|||||&#8221; header_2_text_color=&#8221;#000000&#8243; header_2_font_size=&#8221;38px&#8221; header_2_letter_spacing=&#8221;1px&#8221; header_2_line_height=&#8221;1.1em&#8221; header_3_font=&#8221;Poppins|700||on|||||&#8221; header_3_text_color=&#8221;#edbb5f&#8221; header_3_font_size=&#8221;14px&#8221; header_3_letter_spacing=&#8221;1px&#8221; header_3_line_height=&#8221;2em&#8221; background_layout=&#8221;dark&#8221; max_width=&#8221;550px&#8221; min_height=&#8221;91.8px&#8221; custom_margin=&#8221;||15px||false|false&#8221; header_2_font_size_tablet=&#8221;30px&#8221; header_2_font_size_phone=&#8221;26px&#8221; header_2_font_size_last_edited=&#8221;on|phone&#8221; locked=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h2>The establishments and organizations for which our mandate applies:<\/h2>\n<p>[\/et_pb_text][et_pb_text ul_item_indent=&#8221;17px&#8221; _builder_version=&#8221;4.27.4&#8243; text_font=&#8221;Source Sans Pro Regular||||||||&#8221; text_text_color=&#8221;#000000&#8243; text_font_size=&#8221;16px&#8221; text_letter_spacing=&#8221;1px&#8221; link_font=&#8221;||||on||||&#8221; link_text_color=&#8221;#000000&#8243; ul_font=&#8221;|300|||||||&#8221; ul_line_height=&#8221;1.6em&#8221; max_width=&#8221;550px&#8221; custom_margin=&#8221;||12px|||&#8221; locked=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<ul>\n<li class=\"p1\"><span class=\"s1\">Hospitals, CLSCs, nursing homes, youth centers, rehabilitation centers.<\/span><\/li>\n<li class=\"p1\"><span class=\"s1\">Community organizations.<\/span><\/li>\n<li class=\"p1\"><span class=\"s1\">Host families and residences.<\/span><\/li>\n<li class=\"p1\"><span class=\"s1\">Ambulance services.<\/span><\/li>\n<li class=\"p1\"><span class=\"s1\">Private seniors&#8217; residences (PSRs).<\/span><\/li>\n<li class=\"p1\"><span class=\"s1\">Substance abuse and pathological gambling resources.<\/span><\/li>\n<li class=\"p1\"><span class=\"s1\">Any other person, company or organization with which the health and social services establishments collaborate. <\/span><\/li>\n<\/ul>\n<p>[\/et_pb_text][et_pb_text ul_item_indent=&#8221;17px&#8221; _builder_version=&#8221;4.27.4&#8243; text_font=&#8221;Source Sans Pro Regular||||||||&#8221; text_text_color=&#8221;#000000&#8243; text_font_size=&#8221;16px&#8221; text_letter_spacing=&#8221;1px&#8221; link_font=&#8221;||||on||||&#8221; link_text_color=&#8221;#000000&#8243; ul_font=&#8221;|300|||||||&#8221; ul_line_height=&#8221;1.6em&#8221; max_width=&#8221;550px&#8221; custom_padding=&#8221;||6px|||&#8221; locked=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p><a href=\"https:\/\/www.santemonteregie.qc.ca\/en\/installations?amp%3Bf%5B1%5D=territoires%3A114&amp;amp%3Bf%5B2%5D=territoires%3A115&amp;f%5B0%5D=territoires%3A113\" target=\"_blank\" rel=\"noopener noreferrer\">List of CISSS de la Mont\u00e9r\u00e9gie facilities<\/a><\/p>\n<p>[\/et_pb_text][\/et_pb_column][et_pb_column type=&#8221;1_2&#8243; specialty_columns=&#8221;2&#8243; _builder_version=&#8221;4.16&#8243; custom_padding=&#8221;|||&#8221; global_colors_info=&#8221;{}&#8221; custom_padding__hover=&#8221;|||&#8221;][et_pb_row_inner _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column_inner saved_specialty_column_type=&#8221;1_2&#8243; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_text _builder_version=&#8221;4.27.4&#8243; text_font=&#8221;||||||||&#8221; header_font=&#8221;||||||||&#8221; header_2_font=&#8221;Source Sans Pro Regular|700||on|||||&#8221; header_2_text_color=&#8221;#000000&#8243; header_2_font_size=&#8221;38px&#8221; header_2_letter_spacing=&#8221;1px&#8221; header_2_line_height=&#8221;1.2em&#8221; header_3_font=&#8221;Poppins|700||on|||||&#8221; header_3_text_color=&#8221;#edbb5f&#8221; header_3_font_size=&#8221;14px&#8221; header_3_letter_spacing=&#8221;1px&#8221; header_3_line_height=&#8221;2em&#8221; background_layout=&#8221;dark&#8221; max_width=&#8221;550px&#8221; custom_margin=&#8221;||15px||false|false&#8221; custom_padding=&#8221;||0px|||&#8221; header_2_font_size_tablet=&#8221;30px&#8221; header_2_font_size_phone=&#8221;26px&#8221; header_2_font_size_last_edited=&#8221;on|phone&#8221; locked=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h2>Who can benefit from our services?<\/h2>\n<p>[\/et_pb_text][et_pb_text ul_item_indent=&#8221;17px&#8221; _builder_version=&#8221;4.27.4&#8243; text_font=&#8221;Source Sans Pro Regular||||||||&#8221; text_text_color=&#8221;#000000&#8243; text_font_size=&#8221;16px&#8221; text_letter_spacing=&#8221;1px&#8221; link_font=&#8221;||||on||||&#8221; link_text_color=&#8221;#000000&#8243; ul_font=&#8221;|300|||||||&#8221; ul_line_height=&#8221;1.6em&#8221; max_width=&#8221;550px&#8221; min_height=&#8221;220.8px&#8221; custom_padding=&#8221;2px|||||&#8221; locked=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<ul>\n<li class=\"p1\">Any person receiving health care or services who benefits from rights defined by the <a href=\"https:\/\/www.legisquebec.gouv.qc.ca\/en\/document\/cs\/s-4.2\" target=\"_blank\" rel=\"noopener\"><span class=\"s1\"><b>Act respecting health <\/b><\/span><span class=\"s2\"><b>and Social Services Act<\/b><\/span><\/a><span class=\"s3\">*<\/span><\/li>\n<li class=\"p1\"><span class=\"s3\">Tenants in private seniors&#8217; residences (PSRs), as well as their families and loved ones, to help them resolve disputes or disagreements with their landlords. This mandate has been entrusted to CAAP Mont\u00e9r\u00e9gie by the Soci\u00e9t\u00e9 d&#8217;habitation du Qu\u00e9bec (SHQ). <\/span><\/li>\n<\/ul>\n<p>[\/et_pb_text][et_pb_text _builder_version=&#8221;4.27.4&#8243; text_font=&#8221;||||||||&#8221; header_font=&#8221;||||||||&#8221; header_2_font=&#8221;Source Sans Pro Regular|700||on|||||&#8221; header_2_text_color=&#8221;#000000&#8243; header_2_font_size=&#8221;38px&#8221; header_2_letter_spacing=&#8221;1px&#8221; header_2_line_height=&#8221;1.4em&#8221; header_3_font=&#8221;Poppins|700||on|||||&#8221; header_3_text_color=&#8221;#edbb5f&#8221; header_3_font_size=&#8221;14px&#8221; header_3_letter_spacing=&#8221;1px&#8221; header_3_line_height=&#8221;2em&#8221; background_layout=&#8221;dark&#8221; max_width=&#8221;550px&#8221; custom_margin=&#8221;||15px||false|false&#8221; header_2_font_size_tablet=&#8221;30px&#8221; header_2_font_size_phone=&#8221;26px&#8221; header_2_font_size_last_edited=&#8221;on|phone&#8221; locked=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h2>territory served<\/h2>\n<p>[\/et_pb_text][et_pb_text ul_item_indent=&#8221;17px&#8221; _builder_version=&#8221;4.27.4&#8243; text_font=&#8221;Source Sans Pro Regular||||||||&#8221; text_text_color=&#8221;#000000&#8243; text_font_size=&#8221;16px&#8221; text_letter_spacing=&#8221;1px&#8221; link_font=&#8221;||||on||||&#8221; link_text_color=&#8221;#000000&#8243; ul_font=&#8221;|300|||||||&#8221; ul_line_height=&#8221;1.6em&#8221; max_width=&#8221;550px&#8221; min_height=&#8221;165.4px&#8221; custom_margin=&#8221;||-105px|||&#8221; custom_padding=&#8221;2px||0px|||&#8221; locked=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p>List of <a href=\"https:\/\/caapmonteregie.ca\/wp-content\/uploads\/2020\/11\/LISTE-DES-MUNICIPALITES-ET-COMPTES-MONTEREGIE-pour-le-site-WEB-5-nov-1.pdf\" target=\"_blank\" rel=\"noopener noreferrer\">municipalities<\/a> served by the health and social services network in Mont\u00e9r\u00e9gie.<\/p>\n<p>[\/et_pb_text][\/et_pb_column_inner][\/et_pb_row_inner][\/et_pb_column][\/et_pb_section][et_pb_section fb_built=&#8221;1&#8243; admin_label=&#8221;Quote&#8221; _builder_version=&#8221;4.16&#8243; use_background_color_gradient=&#8221;on&#8221; background_color_gradient_direction=&#8221;282deg&#8221; background_color_gradient_stops=&#8221;rgba(0,0,0,0.44) 0%|rgba(0,0,0,0) 100%&#8221; background_color_gradient_overlays_image=&#8221;on&#8221; background_color_gradient_start=&#8221;rgba(0,0,0,0.44)&#8221; background_color_gradient_end=&#8221;rgba(0,0,0,0)&#8221; background_image=&#8221;https:\/\/caapmonteregie.ca\/wp-content\/uploads\/2020\/09\/shutterstock_174539240-scaled.jpg&#8221; background_position=&#8221;top_right&#8221; custom_margin=&#8221;|||&#8221; custom_padding=&#8221;0px|0px|100px|0px&#8221; box_shadow_style=&#8221;preset7&#8243; box_shadow_horizontal=&#8221;0px&#8221; box_shadow_vertical=&#8221;100px&#8221; box_shadow_color=&#8221;#FFFFFF&#8221; locked=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_row column_structure=&#8221;1_4,1_4,1_2&#8243; _builder_version=&#8221;4.16&#8243; custom_padding=&#8221;0px|0px|27px|0px&#8221; animation_style=&#8221;slide&#8221; animation_direction=&#8221;bottom&#8221; animation_intensity_slide=&#8221;10%&#8221; animation_starting_opacity=&#8221;100%&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;1_4&#8243; _builder_version=&#8221;4.16&#8243; custom_padding=&#8221;|||&#8221; global_colors_info=&#8221;{}&#8221; custom_padding__hover=&#8221;|||&#8221;][\/et_pb_column][et_pb_column type=&#8221;1_4&#8243; _builder_version=&#8221;4.16&#8243; custom_padding=&#8221;|||&#8221; global_colors_info=&#8221;{}&#8221; custom_padding__hover=&#8221;|||&#8221;][\/et_pb_column][et_pb_column type=&#8221;1_2&#8243; _builder_version=&#8221;4.16&#8243; background_color=&#8221;#f2f2f4&#8243; custom_padding=&#8221;4%|5%|3%|5%&#8221; global_colors_info=&#8221;{}&#8221; custom_padding__hover=&#8221;|||&#8221;][et_pb_text _builder_version=&#8221;4.16&#8243; text_font=&#8221;||||||||&#8221; header_font=&#8221;||||||||&#8221; header_2_font=&#8221;Source Sans Pro Regular|700||on|||||&#8221; header_2_font_size=&#8221;38px&#8221; header_2_letter_spacing=&#8221;1px&#8221; header_2_line_height=&#8221;1.1em&#8221; header_3_font=&#8221;Poppins|700||on|||||&#8221; header_3_text_color=&#8221;#edbb5f&#8221; header_3_font_size=&#8221;14px&#8221; header_3_letter_spacing=&#8221;1px&#8221; header_3_line_height=&#8221;2em&#8221; max_width=&#8221;550px&#8221; animation_direction=&#8221;bottom&#8221; header_2_font_size_tablet=&#8221;32px&#8221; header_2_font_size_phone=&#8221;27px&#8221; header_2_font_size_last_edited=&#8221;on|phone&#8221; locked=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h2>Board of Directors<\/h2>\n<p>[\/et_pb_text][et_pb_text ul_item_indent=&#8221;17px&#8221; _builder_version=&#8221;4.27.4&#8243; text_font=&#8221;Source Sans Pro Regular||||||||&#8221; text_text_color=&#8221;#000000&#8243; text_font_size=&#8221;16px&#8221; text_letter_spacing=&#8221;1px&#8221; link_font=&#8221;||||on||||&#8221; link_text_color=&#8221;#000000&#8243; ul_font=&#8221;|300|||||||&#8221; ul_line_height=&#8221;2.1em&#8221; background_layout=&#8221;dark&#8221; max_width=&#8221;550px&#8221; hover_enabled=&#8221;0&#8243; locked=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221; sticky_enabled=&#8221;0&#8243;]<\/p>\n<p>The mission of the Board of Directors is to ensure that the organization respects and fulfills its mission.<\/p>\n<p style=\"text-align: justify;\">Board members 2025-2026<\/p>\n<ul>\n<li style=\"text-align: justify;\">Ms. Esther Giroux, president<\/li>\n<li style=\"text-align: justify;\">St\u00e9phane Chevrier, Vice president<\/li>\n<li style=\"text-align: justify;\">Ms. Mich\u00e8le Laberge, secretary<\/li>\n<li style=\"text-align: justify;\">Ms. Ren\u00e9e Flibotte, treasurer<\/li>\n<li style=\"text-align: justify;\">Ms. Lyne Gagn\u00e9, administrator<\/li>\n<li class=\"m_-4758701559543837273MsoListParagraph\"><span>Ms. Karine Ferdinand, administrator<\/span><\/li>\n<\/ul>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=&#8221;1&#8243; admin_label=&#8221;Pricing&#8221; _builder_version=&#8221;4.16&#8243; background_enable_color=&#8221;off&#8221; background_image=&#8221;https:\/\/caapmonteregie.ca\/wp-content\/uploads\/2020\/07\/red-bg.png&#8221; custom_padding=&#8221;38px|0px|6px|0px||&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_row _builder_version=&#8221;4.16&#8243; custom_padding=&#8221;0px||7px|||&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.16&#8243; global_colors_info=&#8221;{}&#8221;][et_pb_text _builder_version=&#8221;4.16&#8243; text_font=&#8221;||||||||&#8221; text_text_color=&#8221;#FFFFFF&#8221; text_font_size=&#8221;26px&#8221; text_line_height=&#8221;0.3em&#8221; header_font=&#8221;||||||||&#8221; header_2_font=&#8221;Source Sans Pro Regular|700||on|||||&#8221; header_2_text_color=&#8221;#FFFFFF&#8221; header_2_font_size=&#8221;38px&#8221; header_2_letter_spacing=&#8221;1px&#8221; header_2_line_height=&#8221;0.8em&#8221; header_3_font=&#8221;Source Sans Pro Regular|700||on|||||&#8221; header_3_text_color=&#8221;#FFFFFF&#8221; header_3_font_size=&#8221;26px&#8221; header_3_letter_spacing=&#8221;1px&#8221; header_3_line_height=&#8221;1.5em&#8221; text_orientation=&#8221;center&#8221; max_width=&#8221;550px&#8221; module_alignment=&#8221;center&#8221; custom_padding=&#8221;15px||23px||false|false&#8221; header_2_font_size_tablet=&#8221;32px&#8221; header_2_font_size_phone=&#8221;26px&#8221; header_2_font_size_last_edited=&#8221;on|tablet&#8221; header_2_line_height_tablet=&#8221;&#8221; header_2_line_height_phone=&#8221;1.2em&#8221; header_2_line_height_last_edited=&#8221;on|phone&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h2>Contact us<\/h2>\n<h3>1 800 263-0670<\/h3>\n<p>&nbsp;<\/p>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=&#8221;1&#8243; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; custom_padding=&#8221;26px||27px|||&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_row column_structure=&#8221;1_3,1_3,1_3&#8243; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;1_3&#8243; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_testimonial author=&#8221;- St. Germain&#8221; quote_icon_color=&#8221;#E02B20&#8243; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; body_font_size=&#8221;16px&#8221; text_orientation=&#8221;center&#8221; custom_margin=&#8221;||||false|false&#8221; custom_padding=&#8221;||||false|false&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p class=\"cvGsUA direction-ltr align-center para-style-body\"><span class=\"OYPEnA font-feature-liga-off font-feature-clig-off font-feature-calt-off text-decoration-none text-strikethrough-none\">I have to admit that I didn&#8217;t really know where to start&#8230; she gave me <\/span><span class=\"OYPEnA font-feature-liga-off font-feature-clig-off font-feature-calt-off text-decoration-none text-strikethrough-none\">and the confidence to see my complaint through. <\/span><span class=\"OYPEnA font-feature-liga-off font-feature-clig-off font-feature-calt-off text-decoration-none text-strikethrough-none white-space-prewrap\"><\/span><span class=\"OYPEnA font-feature-liga-off font-feature-clig-off font-feature-calt-off text-decoration-none text-strikethrough-none\">my complaint to a conclusion.<\/span><\/p>\n<p>[\/et_pb_testimonial][\/et_pb_column][et_pb_column type=&#8221;1_3&#8243; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_testimonial author=&#8221;- Sylvie&#8221; quote_icon_color=&#8221;#E02B20&#8243; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; body_font_size=&#8221;16px&#8221; text_orientation=&#8221;center&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p class=\"cvGsUA direction-ltr align-center para-style-body\"><span class=\"OYPEnA font-feature-liga-off font-feature-clig-off font-feature-calt-off text-decoration-none text-strikethrough-none\">Great service from you.  <\/span><span class=\"OYPEnA font-feature-liga-off font-feature-clig-off font-feature-calt-off text-decoration-none text-strikethrough-none white-space-prewrap\"><\/span><span class=\"OYPEnA font-feature-liga-off font-feature-clig-off font-feature-calt-off text-decoration-none text-strikethrough-none\">The advisor is very understanding and reassuring.  <\/span><span class=\"OYPEnA font-feature-liga-off font-feature-clig-off font-feature-calt-off text-decoration-none text-strikethrough-none white-space-prewrap\"><\/span><span class=\"OYPEnA font-feature-liga-off font-feature-clig-off font-feature-calt-off text-decoration-none text-strikethrough-none\">and knowledgeable. I feel much more equipped and confident now that I&#8217;ve had your services to pursue my case with the Tribunal administratif du logement. <\/span><\/p>\n<p>[\/et_pb_testimonial][\/et_pb_column][et_pb_column type=&#8221;1_3&#8243; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_testimonial author=&#8221;- Saliha&#8221; quote_icon_color=&#8221;#E02B20&#8243; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; body_font_size=&#8221;16px&#8221; text_orientation=&#8221;center&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p class=\"cvGsUA direction-ltr align-center para-style-body\"><span class=\"OYPEnA font-feature-liga-off font-feature-clig-off font-feature-calt-off text-decoration-none text-strikethrough-none\">Keep up the good work! The elderly need your services. We had very good service.  <\/span><\/p>\n<p>[\/et_pb_testimonial][\/et_pb_column][\/et_pb_row][\/et_pb_section]<\/p>\n","protected":false},"excerpt":{"rendered":"<p>About usYou&#8217;re not alone, we&#8217;re here to help!Our team of professionals is attentive and empathetic. They have the expertise to support you every step of the way, while respecting your choices. To inform you of your rights regarding leases and complaints concerning health and social services. To help you reporting an act of abuse as [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_et_pb_use_builder":"on","_et_pb_old_content":"","_et_gb_content_width":"","footnotes":""},"class_list":["post-3727","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/caapmonteregie.ca\/en\/wp-json\/wp\/v2\/pages\/3727","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/caapmonteregie.ca\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/caapmonteregie.ca\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/caapmonteregie.ca\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/caapmonteregie.ca\/en\/wp-json\/wp\/v2\/comments?post=3727"}],"version-history":[{"count":9,"href":"https:\/\/caapmonteregie.ca\/en\/wp-json\/wp\/v2\/pages\/3727\/revisions"}],"predecessor-version":[{"id":8083,"href":"https:\/\/caapmonteregie.ca\/en\/wp-json\/wp\/v2\/pages\/3727\/revisions\/8083"}],"wp:attachment":[{"href":"https:\/\/caapmonteregie.ca\/en\/wp-json\/wp\/v2\/media?parent=3727"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}