Chronicle for seniors
Tenants’ rights in private seniors’ residences
Published January 8, 2025 by Estephany Fernandez Suero. Journal Les Versants du Mont-Bruno, page 8.
The purpose of this section is to inform readers of the rights and obligations of tenants in private residences for the elderly, commonly known as PSRs. Vulgarizing and demystifying information and making it accessible is part of the day-to-day work of the staff at the Centre d’assistance et d’accompagnement aux plaintes de la Montérégie.
To be able to claim your rights, you need to be informed about them. In this 12-part series, we’ll look at a number of topics that may be of interest to PSR residents and their families. For many who have always been homeowners, dealing with the rights and obligations of being a tenant can be a daunting task. Especially since understanding the scope of the lease, by-laws and schedules is no easy task.
Keep in mind, however, that what applies to the legality of an PSR lease also applies to all non-PSR tenants, except in certain cases.
To be able to claim your rights, you need to be informed about them.
The Centre d’assistance et d’accompagnement aux plaintes de la Montérégie is originally known for its assistance to health and social services users. Its mandate, funded by the Ministère de la Santé et des Services sociaux, is to help and guide users who wish to lodge complaints with the complaints commissioners and the Québec Ombudsman.
In addition, the Société d’habitation du Québec provides CAAPs in Quebec with funding to inform, assist and support tenants of private seniors’ residences in matters relating to their lease. This mandate also enables our staff to support residents in their dealings with the Tribunal administratif du logement. Information sessions are also offered on tenants’ rights and obligations.
All our services are free and confidential. You can contact us at 450 347-0670.
We look forward to hearing from you!
