publications
NEWS
The complaints examination system: a concrete lever for service improvement
Did you know that a complaint can become a real lever for service improvement? Beyond the individual situation, the complaints examination system helps identify issues, formulate recommendations and reinforce the quality and safety of care.
TAL jurisprudential trends
Did you know that, for the same legal question, the Tribunal administratif du logement (TAL) can render different decisions depending on the jurisprudential trends in force? Understanding these trends can make all the difference when taking legal action.
Application of the Regulation on fixing criteria
Rent-setting criteria have changed. To avoid mistakes and protect your rights, it’s essential to check the date of transmission of your notice of lease modification, and to use the right calculation tools from the Tribunal administratif du logement (TAL).
Mémoire Bail et droits des locataires aînés: étude des modifications réglementaires proposées (in French only)
Why this brief is important
Salon Vitalité 50+
We’ll be at Salon Vitalité 50+ on October 24 and 25, 2025
Important notice for PSR residents
You are an PSR resident! These draft regulations concern you!
Testimonial from a CAAP Montérégie advisor
We need your help!
Notice of 32nd AGM
NOTICE OF 32ND ANNUAL GENERAL MEETING
Join our Board of Directors
Get involved in defending your rights in health and social services!
Salon Vitalité 50+
We’ll be at Salon Vitalité 50+ on November 1 and 2, 2024
A growing helping hand
Le Journal de Chambly, October 23, 2024
Open House Event
Welcome on October 29 from 1 to 4 p.m.