Leasing in private seniors’ residences
CAAP on the lease
As of 2019, CAAP Montérégie’s new mandate offers the following services to tenants and future tenants of private seniors’ residences (PSR):
* inform them of their rights and obligations with regard to lease,
* assist and support residents in their efforts to reach an amicable settlement of disputes with the PSR operator, support residents in their efforts to reach a settlement before the Tribunal administratif du logement (formerly known as the Régie du logement).
The project, funded by the Ministère des Affaires municipales et de l’Habitation, will run for three years.
CAAP Montérégie can also help seniors in difficult discussions or relationships with landlords, to promote dialogue between owners of private residences and their tenants.
An important aspect of this component is to inform the general public who, in one way or another, come into contact with seniors who may need information relevant to their well-being in residence.
CAAP services for private seniors’ residences
Do you or a loved one have a problem in a private seniors’ residence?
CAAP ‘s Leasing program can help you in a number of ways:
* inform you of your rights, responsibilities and obligations,
* show you the different approaches and possible solutions,
* accompany you in most of your dealings with the landlord and/or the tribunal administratif du logement,
* help you draft letters and other documents.
For further information, please contact us:
Tel. 450 347-0670 ext. 105
Tel. Toll-free number: 1 800 263-0670 ext. 105
Useful documents
Signing a lease in a private seniors’ residence A simple, practical guide to informing future tenants of their rights and obligations.
Being a tenant in a private seniors’ residenceA simple, practical guide to informing tenants of their rights and obligations.
Contact us
1 800 263-0670
Frequently asked questions
I got a $50 raise, can they give me that much more?
Calculating the rent increase can be a little complicated and depends on a number of factors. However, the tenant always has the option of refusing, in which case the landlord can ask the Tribunal administratif du logement to set the rent.
On my rent increase notice, I have two choices, either accept the increase or refuse and move out. So I can't refuse if I don't want to move?
Even if it’s not written on the notice, the tenant has the option of refusing the increase and renewing the lease (for a period of 12 months). If this choice does not appear on the notice, the resident can enter it himself. At this point, the owner can negotiate, do nothing or apply to the Tribunal administratif du logement to set the amount of the increase.
Can I cancel my residential lease with three months' notice?
Not unless there is an agreement with the landlord or a clause in the lease that allows it. The only way to get rid of a lease is to sublet it, or to assign it to someone who will accept the same conditions and services included in the lease.
The owner of the residence refuses to allow me to install window air conditioning. Does he have the right?
No, not if it’s not specified in the lease. In hot weather, it’s important to be able to cool off, especially if you’re a senior. On the other hand, if window air conditioners are prohibited under the lease, you’ll need to find another type of air conditioner that is acceptable to the landlord.
The owner of my residence tells me that if I don't follow the rules attached to the lease, he will evict me. Is this possible?
No. Only the Tribunal administratif du logement can issue an eviction order.
Can a landlord increase a lease service fee during the year?
A landlord cannot increase the fees for services included in the lease during the year. Like rent, service price increases must be included in the rent increase notice. At each lease renewal, the owner must also provide a schedule of new rates for all services offered by the residence. On the other hand, the owner can offer a service starting at any time of the year, depending on residents’ needs.
Does the Housing Administrative Tribunal have jurisdiction to rule on service increases?
Yes. The Tribunal administratif du logement has the authority to set the amount of rent increase including all services included in the lease.